ADA Standards
Website Accessibility Policy
Accessibility Assistance. Alternate Method. If you have difficulty using or accessing any element of this website, or on any mobile application or tool provided by us or related family of companies, please feel free to call us at 404-786-8089 or email us at info@atlantacarpetrepair.org and we will work with you to provide the information, item, or transaction you seek through an alternate communication method or method that is accessible for you consistent with applicable law (for example, through telephone support).
Goal of Accessibility. We are committed to providing a positive customer experience to all our customers and potential customers, and to promoting accessibility and inclusion for all. Our goal is to enable our customers and potential customers to successfully gather information and transact business through our website, applications, and other technology platforms.
Whether you are using assistive technologies, such as a screen reader, a magnifier, voice recognition software, or captions for videos, or other assistive tools, our goal is to make your experience successful and enjoyable.
Actions. We are actively taking a wide range of actions and devoting resources to further enhance the accessibility of our website(s) and other technology. Here are some examples:
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- Enhancing keyboard navigation
- Engaging an outside accessibility consultant to ensure the widest possible range of accessibility
- Adding captions to video content
- Testing our website and other
- technology on a periodic basis
- Offering alternate methods of doing business and communicating with our company, such as through telephone communications
- Soliciting feedback and suggestions for improvement regarding accessibility
- Providing training to our employees regarding accessibility issues
- Working with our third-party technology vendors to promote the accessibility of third party components in our technology environment
- Ongoing Effort. Although we are very proud of our completed and in-progress accessibility efforts, we view accessibility as an ongoing effort and will continue to expend resources to ensure the widest possible range of accessibility.
WHAT THEY SAY
Client Reviews
Excellent
5.0
Silvana P
I can't speak highly enough of North Atlanta Carpet Repair and Cleaning! I've had the pleasure of working with them both professionally and personally, and their exceptional service has consistently impressed me. Harley, the owner, personally handles or closely supervises every job, and his expertise truly shines through.In a professional setting, I’ve seen Harley’s meticulous approach to carpet repairs and cleaning. His deep knowledge and attention to detail are evident in the exceptional quality of work delivered.When it came to my own home, Harley’s hands-on involvement ensured that every issue was addressed with precision. His insights and recommendations were invaluable, and the results were nothing short of fantastic. My carpets and upholstery look brand new, and the process was smooth and hassle-free, thanks to his dedication.If you’re looking for top-notch carpet repair and cleaning, North Atlanta Carpet Repair and Cleaning, led by Harley, is the best choice. His commitment to excellence and personal touch make all the difference!
Response from the owner: Thank you so much for your kind words, Silvana! We're thrilled to hear that you were so pleased with our services. Our team strives to provide the highest quality carpet repair and cleaning, and it's always rewarding to know that our efforts have made a positive impact on our clients.We appreciate your recommendation, and we look forward to serving more customers like you in the future.
trusha pandya
Thank you for repairing my carpet. You did an amazing job! The carpet cleaning experience was equally wonderful!
Response from the owner: Thank you for your feedback, Trusha! We're pleased to hear that you had a positive experience with North Atlanta Carpet Repair. We're glad you were happy with our service. We look forward to serving you again in the future. If you need any further carpet assistance, please don't hesitate to reach out.
di czuchry
Fantastic service! Harley was courteous & professional and did a great job fixing our carpet!
Response from the owner: Thank you for your feedback, Di! We're pleased to hear that you had a positive experience with North Atlanta Carpet Repair. We're glad you were happy with our service. We look forward to serving you again in the future. If you need any further carpet assistance, please don't hesitate to reach out.
Rhiannan Timmermann
Really great service. Fast to contact you back, efficient, and made my carpet look brand new. I highly recommended this place! 🙂
Response from the owner: Thank you for your feedback, Rhiannan! We're pleased to hear that you had a positive experience with North Atlanta Carpet Repair. We're glad you were happy with our service. We look forward to serving you again in the future. If you need any further carpet assistance, please don't hesitate to reach out.
David Boston
Our second time working with NACRC. Harley did an amazing job! Our carpets look brand new again. Very professional and efficient!
Response from the owner: Thank you for your feedback, David! We're pleased to hear that our carpet services met your expectations and that our team provided professional and quick service. If you ever need further assistance with carpet services or have any questions, please don't hesitate to reach out. We appreciate your support!
Paul Ho
As a realtor, I've had the pleasure of working with Harley from North Atlanta Carpet Repair and Cleaning on numerous occasions. Every time, Harley has delivered exceptional service, repairing carpets to perfection without any issues or need for follow-ups. His attention to detail and commitment to quality are truly commendable. I highly recommend North Atlanta Carpet Repair and Cleaning for anyone in need of reliable and professional carpet repair services.
Response from the owner: Thank you for your feedback, Paul! We're thrilled to hear that you've consistently had a positive experience with our services. Our team's dedication to quality and attention to detail is something we take pride in. Your recommendation means a lot to us. If you need any further carpet assistance, please don't hesitate to reach out. We appreciate your support!
Lisa Wall
Excellent service! Price was as quoted, no surprises. Harley arrived within the time I scheduled and was kept aware of when he’d be here. I had a carpet repaired and fixed with remnant. Looks great. He also gave me a quick estimate on an area rug to have cleaned. Definitely would use again!
Response from the owner: Thank you for your feedback, Lisa! We're glad you were pleased with our service and the carpet repair. If you need further carpet assistance or decide to have your area rug cleaned, feel free to reach out. We appreciate your support!
Christine Chick
Harley did a great job stretching and cleaning the carpets. He was on time and very friendly. The carpets look great.
Response from the owner: Thank you for your feedback, Christine! We're glad to hear that you were pleased with the carpet stretching and cleaning. It's wonderful to know that the team was on time, friendly, and that the carpets look great. If you need any further carpet assistance, please don't hesitate to reach out. We appreciate your support!
Mike&Jeannette Polk
Hardy did a great job! The before and after is amazing, I am happy with the results. I will be referring Atlanta Carpet Repair and Cleaning to friends and family.
Response from the owner: Thank you for your feedback, Mike & Jeannette! We're thrilled to hear that the team did a great job and that you're happy with the amazing before and after results. Your referral to friends and family means a lot to us. If you need any further carpet assistance or if your friends and family have any questions, please don't hesitate to reach out. We appreciate your support!
Julie Byrd
This is our second time using Atlanta Carpet Repair & Cleaning. Fantastic job just like the first time! Would highly recommend and use again. Communication is clear and often, and the work is excellent. He went above and beyond repairing a few places and getting the carpet in the rooms and stairs sparkling again.
Response from the owner: Thank you for your feedback, Julie! We're delighted to hear that you had a fantastic experience with our services both times. Clear communication and excellent work are our priorities, and we're glad we could meet your expectations. If you need any further carpet assistance, please don't hesitate to reach out. We appreciate your recommendation and look forward to serving you again!
Glenn Carson
Great experience with these guys. I had a bad carpet install a few years back and Harley made the place look like it should have from day one with re-stretching and cleaning. Great work, took care of the place, and fair price… definitely would use again.
Response from the owner: Thank you for your feedback, Glenn! We're thrilled to hear that you had a great experience with our re-stretching and cleaning services. It's wonderful to know we could correct the previous install and make your carpet look as it should have from day one. If you need any further carpet assistance in the future, please don't hesitate to reach out. We appreciate your support!
MaryBeth Evans
We had the very best experience with North Atlanta Carpet Repair and Cleaning today. Harley Hall was professional, efficient, friendly and skilled at his job. We bought a condo and the carpet was poorly installed which resulted in large wrinkles. He was able to stretch the carpet and make it all look brand new. He saved us thousands of dollars by not having to replace the carpet. We would highly recommend this company. Don't hesitate to call Harley now if you need carpet repair or cleaning!
Response from the owner: Thank you so much for your kind words and glowing review, MaryBeth! We're thrilled to hear about your positive experience with North Atlanta Carpet Repair and Cleaning. We take great pride in our work, and we're glad we could assist you with such professionalism and skill. It's wonderful to know that your carpet now looks brand new and that we could save you money. Your recommendation means a lot to us. If you ever need any more carpet assistance, don't hesitate to reach out. Thanks again for choosing us!
Darryl Maslia
We used North Atlanta Carpet Repair and Cleaning to recover our steps in the garage. Harley and the team were responsive, prompt and delivered upon their promise. Harley came by to measure and share carpet samples and again, came to the house at the beginning of the project. I would recommend North Atlanta Carpet and Cleaning. You won't be disappointed.
Response from the owner: Thank you so much for your glowing review, Darryl! We're thrilled to hear that our team at North Atlanta Carpet Repair and Cleaning were able to provide such a positive experience for you. Delivering on our promises and ensuring customer satisfaction are always our top priorities. Your recommendation means a lot to us, and we're grateful for your trust in our services. If you ever need assistance again or have any questions, please don't hesitate to reach out. Thank you once again for choosing North Atlanta Carpet Repair and Cleaning!
James Lewis
Harley, the owner stretched the carpet as requested and did a great job. He also cleaned the same area as well as two other rooms. The carpet looks great and he did the job quickly. Very professional and attentive.
Response from the owner: Thank you so much for your wonderful review, James! We're happy that you think we did a great job in stretching and cleaning your carpets. Our entire team strives to be professional and attentive at all times. We're grateful for your recommendations and look forward to continuing to serve you with the same dedication and excellence. If you ever need anything, please don't hesitate to reach out!
Price Correa
One of the highlights of my year is the week I get my carpets/couches cleaned. I have used North Atlanta Carpet Repair and Cleaning for the past three years and I happily go back each time!Their team from booking to departure is a delight to work with. The service technician is always so kind and detail oriented. They go out of their way to ensure your satisfaction and my house is always left in amazing shape on their departure.I will continue to use and recommend them to anyone who asks.
Response from the owner: Thank you so much for your glowing review, Price! We're thrilled to be one of the highlights of your year and to have your continued trust and satisfaction over the past three years. Our entire team strives to provide a delightful experience, and it's wonderful to hear that our service technician's kindness and attention to detail have made a positive impact on your home.We're grateful for your recommendations and look forward to continuing to serve you with the same dedication and excellence. If you ever need anything, please don't hesitate to reach out!
Lise Walker
Always pleased with the results!
Response from the owner: Thank you for your feedback, Lise! We're pleased to hear that you had a positive experience with North Atlanta Carpet Repair. We're glad you were happy with our service. We look forward to serving you again in the future. If you need any further carpet assistance, please don't hesitate to reach out.
Steven L
Harley and Jose did an excellent job and were very professional. With so many people and companies not concerned about quality service, it was absolutely great that time was taken to complete the job as promised.
Response from the owner: Thank you so much for your wonderful feedback, Steven! We're delighted to hear that our team provided excellent and professional service. We take great pride in our commitment to quality, and it's always rewarding to know that our efforts are appreciated. We're grateful for your recognition and look forward to continuing to provide top-notch service for all your future needs.
Russella Pettiway
Harley and Jose did an excellent job repairing my carpet by stretching the stairs and landing out, as well as cleaning. I am a repeat customer and will continue to use their service. Excellent customer service all away around!
Response from the owner: Thank you so much for your kind words and continued trust in our services, Russella! We're thrilled to hear that our team did an excellent job with your carpet repair, stretching, and cleaning. Our team takes great pride in providing top-notch customer service, and it's wonderful to know that we've met your expectations. We look forward to serving you again in the future. If you have any other carpet needs or questions, please don't hesitate to reach out!
Glenda K. Hamilton
Thorough, friendly service. Attention to detail. I couldn't be happier with the service we received!
Response from the owner: Thank you for your feedback, Glenda! We're pleased to hear that you had a positive experience with North Atlanta Carpet Repair. Our team takes pride in being thorough, friendly, and being attentive to details. We're glad you were happy with our service. We look forward to serving you again in the future. If you need any further carpet assistance, please don't hesitate to reach out.
Joel Beger
My cats damaged our carpets right before we wanted to sell the home. They were able to come out right away and repair the damaged areas at a fraction of the cost that a full replacement would cost. They were on time, worked efficiently, and were respectful. Highly recommended!
Response from the owner: Thank you for your positive feedback, Joel! We're delighted to hear that you were satisfied with our service and that we could make your carpet look brand new again. If you have any further carpet needs or questions in the future, feel free to reach out. We appreciate your support!
James Hall
I certainly would recommend North Atlanta Carpet Repair for any and all jobs relating to carpet and flooring. Harley was extremely knowledgeable, professional, and punctual. I’d give them 5 stars for the carpet installation.
Response from the owner: Thank you for your feedback, James! We're delighted to hear that you were satisfied with our carpet installation services and found our team knowledgeable, professional, and punctual. Your 5-star rating and recommendation mean a lot to us. If you need any further assistance with carpet and flooring in the future, please don't hesitate to reach out. We're here to help!
Martha Allen
Great service! Fast and responsive communication. Working with them was so easy! Highly recommend.
Response from the owner: Thank you for your feedback, Martha! We're glad to hear that you had a great experience with our fast and responsive communication. We're delighted that working with us was easy for you. Your recommendation means a lot to us. If you need any further carpet assistance, please don't hesitate to reach out. We appreciate your support!
Nicole Albert
Grade A for carpet repair. Fast and friendly service.
Response from the owner: Thank you for your feedback, Nicole! We're thrilled to hear that you had an amazing experience with our carpet services and that our technician provided a Grade A service. Your satisfaction is our priority, and we appreciate your positive recommendation. If you ever need assistance with your carpets again, please don't hesitate to reach out. We look forward to serving you in the future!
Manny Diaz
Harley gave my rug a deep cleaning recently and the rug came out better than ever! Can't recommend this company enough 🤝🏽
Response from the owner: Thank you for your feedback, Manny! We're thrilled to hear that your rug looks better than ever after the deep cleaning. Your recommendation means a lot to us. If you need any further carpet or rug assistance, please don't hesitate to reach out. We appreciate your support!
Mary Scott Laughlin
Harley and team always do an excellent job. He is so professional and very thorough with all he does.
Response from the owner: Thank you for your feedback, Mary! We're delighted to hear that our team consistently does an excellent job and that you find our service professional and thorough. If you need any further carpet assistance, please don't hesitate to reach out. We appreciate your support!
Mark Milliron
Jose did great job . Arrived on time
Response from the owner: Thank you for your feedback, Mark! We're pleased to hear that our technician did a great job and arrived on time. If you need any further carpet assistance, please don't hesitate to reach out. We appreciate your support!
Jason McBeath
Very professional, quick and the repair done, you cannot tell where the repair was made!
Response from the owner: Thank you for your feedback, Jason! We're delighted to hear that you found our service professional and quick, and that the repair is seamless. If you need any further carpet assistance, please don't hesitate to reach out. We appreciate your support!
Antoine Buggs
Harley did an amazing job with the repair, I can’t even tell where the damage was before. Definitely recommend them.
Response from the owner: Thank you for your feedback, Antoine! We're thrilled to hear that the carpet repair exceeded your expectations and that you can't even tell where the damage was. Your recommendation means a lot to us. If you need any further carpet assistance, please don't hesitate to reach out. We're here to help!
Anna Bunger
They are, by leaps and bounds, the best in the area! We have 2 Great Danes and 5 kids and my carpets looked brand new after they left! The technician also gave us advice and tips on how to take care of issues!
Response from the owner: Thank you for your wonderful feedback, Anna! We're thrilled to hear that our services made such a positive impact, especially in a busy household with 2 Great Danes and 5 kids. It's great to know that your carpets look brand new and that our technician could provide helpful advice and tips. If you need any further carpet assistance, please don't hesitate to reach out. We're here to help!
Javi Lopez
Repaired carpet, stretched and cleaned our carpet and did a great job. Highly recommend to everyone. Harley and Jose are very professional people.
Response from the owner: Thank you for your feedback, Javi! We're glad to hear that you were satisfied with our carpet repair, stretching, and cleaning services. We strive to provide professional and high-quality service. Your recommendation means a lot to us. If you need any further carpet assistance, please don't hesitate to reach out. We're here to help!
G F
I am thoroughly impressed with Mr. Harley's professionalism and honesty. He is exceptionally skilled, detail-oriented, polite, and punctual. Mr. Harley arrived with a smile and expertly repaired a carpet that I had planned to replace. Thanks to his sophisticated equipment and expertise, not only was the carpet repaired, but it was also cleaned to a standard I've never seen before. I can't thank him enough for his incredible work. I highly recommend him to all my family and friends. You won't be disappointed!
Response from the owner: Thank you for your kind words, Ma'am/Sir! We're delighted to hear that you were thoroughly impressed with our professionalism and honesty. It's wonderful to know that our skilled and detail-oriented service met your expectations and that we could save your carpet from replacement with our expert repair and cleaning. Your recommendation means a lot to us. If you or your family and friends ever need further carpet assistance, please don't hesitate to reach out. We're here to help!
Marlene Dalton
Twice now, I have had excellent service and results having my stair carpet, rugs, cushions and mattress cleaned. The team is very careful including using rubber bumpers at wall corners and furniture legs, using a fabric flap at the open door to prevent bug entry. They are so polite that it was a pleasure having them in my home!
Response from the owner: Thank you for your feedback, Marlene! We're thrilled to hear that you've had excellent service and results with our carpet, rug, cushion, and mattress cleaning. Our team takes great care to protect your home by using rubber bumpers and fabric flaps, and we're glad you appreciated their politeness. It’s wonderful to know that you had a positive experience with us. If you need any further carpet assistance, please don't hesitate to reach out. We're here to help!
Deborah Harrell
Arrived on time, outlined the procedures, protected doorways from hoses, and did a great job with some challenging pet stains, coffee/creamer stains & red ink. This is our second time using Atlanta Carpets. I highly recommend them
Response from the owner: Thank you for your feedback, Deborah! We're glad to hear that our team arrived on time, clearly outlined the procedures, and took care to protect your doorways. Tackling challenging pet stains, coffee/creamer stains, and red ink is what we strive to do effectively. We appreciate your continued trust in our services and your high recommendation. If you need any further carpet assistance, please don't hesitate to reach out.
Jessica Wright
I live in Buckhead and hired North Atlanta Carpet Repair because the staff is professional, courteous and provided a convenient schedule. The crew that came to our house was neat, considerate of our space and did a fantastic job cleaning our furniture. Will definitely hire them again.
Response from the owner: Thank you for your feedback, Jessica! We're pleased to hear that you had a positive experience with North Atlanta Carpet Repair. Our team takes pride in being professional, courteous, and accommodating to your schedule. We're glad you were happy with the furniture cleaning and found our crew neat and considerate. We look forward to serving you again in the future. If you need any further carpet assistance, please don't hesitate to reach out.
Pamela Shaffer
I’ve had Harley clean my carpets since they were installed 4 years ago. I do it faithfully every 6 months and they still look wonderful. He is always attentive, professional and thorough and never ever leaves a mess! I’m thankful to have a company I can trust.
Response from the owner: Thank you for your feedback, Pamela! We're delighted to hear that you have been satisfied with our carpet cleaning services over the past four years. Maintaining your carpets every six months to keep them looking wonderful is our goal, and we're glad we could meet your expectations. Your trust and appreciation mean a lot to us. If you ever need carpet assistance again or have any questions, please don't hesitate to reach out. We're here to help!
Shawn Walker
Glad I choose Atl carpet cleaning! Harley definitely on point keeping me updated thru the process. And last but not least he did a Phenomenal job!
Response from the owner: Thank you for your feedback, Shawn! We're delighted to hear that you were satisfied with our carpet cleaning service. Keeping you updated throughout the process and providing a phenomenal result are our goals. If you ever need our carpet services again or have any questions, please don't hesitate to reach out. We appreciate your support!
Rick Maxwell
Harley did a really good job repairing the carpet, their service was prompt, and the cost was great. I highly recommend them.
Response from the owner: Thank you for your feedback, Rick! We're thrilled to hear that you were satisfied with our carpet repair service. Providing prompt service and great value are our priorities, and we're glad we could meet your expectations. Your recommendation means a lot to us. If you ever need further carpet assistance or have any carpet related questions, please don't hesitate to reach out. We appreciate your support!
Nick Valentino
Great service. Everything was explained in detail. Contact before, during and after my carpet was cleaned. Would highly recommend.
Response from the owner: Thank you for your feedback, Nick! We're thrilled to hear that you had a great experience with our carpet service. Providing detailed explanations and keeping you informed throughout the process are important to us. Your recommendation means a lot, and if you ever need our carpet services again or have any carpet questions, please don't hesitate to reach out. We're here to help!
Conor Healy
Very professional and effective when it comes to making my carpet look brand new again.
Response from the owner: Thank you for your positive feedback, Conor! We're delighted to hear that you were satisfied with our service and that we could make your carpet look brand new again. If you have any further carpet needs or questions in the future, feel free to reach out. We appreciate your support!
Ashtin Lewis
I was very impressed with the timeliness and professionalism that was demonstrated. Our carpet looks good as new.
Response from the owner: Thank you for your feedback, Ashtin! We're pleased to hear that you were impressed with our timeliness and professionalism. Ensuring that your carpet looks good as new is our goal, and we're glad we could meet your expectations. If you ever need further assistance with your carpets or have any questions, please don't hesitate to reach out. We're here to help!
Dstunner
Carpet repair looks great and the stretching came out awesome overall great job
Response from the owner: Hi there! Thank you for your feedback! We're thrilled to hear that you were satisfied with our carpet repair and stretching services. Ensuring that your carpets look great and achieving awesome results are our priorities. If you ever need further assistance with your carpets or have any questions, please don't hesitate to reach out. We're here to help!
Katie Williams
North Atlanta Carpet cleaning did an amazing job cleaning and stretching the carpet in our upstairs bedrooms. We needed a super quick turn around since we were getting our house ready to go on the market, and they were able to come within a couple of days. They were extremely professional and did an amazing job. We would absolutely call on them again for our carpet needs.
Response from the owner: Thank you for your feedback, Katie! We're delighted to hear that you were satisfied with our carpet cleaning and stretching services for your upstairs bedrooms. Providing a quick turnaround time and professional service are our priorities, especially when getting a house ready for the market. We're thrilled that we could meet your needs, and we look forward to assisting you again in the future if needed. Don't hesitate to reach out if you have any further questions or require carpet assistance.
Paul Gilreath
Great job. Thorough, great pricing and made the whole process easy. I appreciate the great work.
Response from the owner: Thank you for your feedback, Paul! We're thrilled to hear that you were satisfied with our thorough service and found our pricing fair. Making the process easy for our customers is important to us, and we're glad we could meet your expectations. If you ever need our carpet assistance again or have any questions, please don't hesitate to reach out. We're here to help!
Nicholas Filk
Needed a quick carpet repair and everything was super fast! Excellent technician and great results
Response from the owner: Thank you for your feedback, Nicholas! We're glad to hear that our carpet repair service was quick and efficient for you. It's wonderful to know that you were satisfied with the technician and the results. If you ever need our assistance again in the future, don't hesitate to reach out. We're here to help!
Atlanta Locations
Our Service Areas
- East Cobb
- Canton
- Woodstock
- Garden Hills
- Peachtree Corners
- Sandy Springs
- Dunwoody
- Milton
- Chastain Park